The Invisible Assistant

Franchise Information

 

Welcome to the franchise page for The Invisible Assistant.  Through this page we will share background information about The Invisible Assistant and help you answer the key questions outlined below.  If you have any other questions please do hesitate to contact us using the information at the bottom of this page.​

  1. Who are The Invisible Assistant?

  2. What services do The Invisible Assistant offer to its clients?

  3. How much is the franchise fee?

  4. Are there any ongoing financial commitments?

  5. What do I get for the franchise fee?

  6. What sets The Invisible Assistant apart from other franchise operators?

  7. How big are the franchise areas?

  8. How does The Invisible Assistant attract new clients?

  9. What benefits does The Invisible Assistant bring to its clients?

  10. How do I earn revenue?

  11. What do our clients say about us?

Who are The Invisible Assistant?

 
The Invisible Assistant has been operating since 2010 and is based at the Southampton Science Park in Hampshire.  Claire Fisher and Claire Aikman are the Directors, between them they have over 55 years experience in a variety of roles, providing them with the invaluable knowledge, business acumen and expertise to deliver a consistent first-class service to their clients.
The Invisible Assistant provides a complete office admin service for tasks which are often seen as mundane but which are vital to the smooth running of any business.  These tasks can consume a huge amount of time which could be better spent on increasing sales and revenues, outsourcing them to The Invisible Assistant will improve a businesses efficiency and give them more time to concentrate on growing their business.
The Invisible Assistant website can be found at www.theinvisibleassistant.co.uk

Claire Fisher
Company Director

Claire Aikman
Company Director

 

What services do The Invisible Assistant offer to their clients?

 
The Invisible Assistant offers a wide range of services to its clients.  Each of the individual product offerings are shown below.
Please be aware our franchisees do not need to offer all of the product offerings shown.  You can select those services where you have the skills and experience required (or can learn them from the training we provide).  In addition, you also have the opportunity to earn commission on the services you don't offer by referring prospective clients to the corporate office.

Admin Support

This covers a wide range of activities e.g. managing e-mail and post, proof-reading, assisting with producing reports, event management, booking hotels/flights, dealing with supplier/customer enquiries etc.

VAT Management

We provide advice and guidance to our clients in how to manage their VAT processing and payment.  This includes the preparation and submission of quarterly returns to HMRC.

Bookkeeping

Bookkeeping is the practice of recording and tracking the financial transactions of a business.  Bookkeepers regularly summarise this activity into reports that show how the business is doing e.g. cashflow statements or a profit and loss report.  They may also perform wider tasks such as invoicing, paying bills, preparing tax returns and monitoring key performance indicators.

Payroll

We onboard customers payroll activities, this includes the calculation of both fixed and variable pay using data provided by the customer.  Usually we use a payroll system (BrightPay) to calculate the pay due to each of our clients staff.

Credit Control

Credit Control is the process of ensuring that the invoices that a business issues to its customers are paid on time and that cashflow into the business is maintained.  Typically this would involve approaching the customers by e-mail and phone and arrnaging payment of any outstanding invoices.

Executive Support

This can best be described as providing admin support directly to an executive of a business.  Typically this would be the director(s) of a small business that needs help in undertaking the repetitive admin tasks.

 

How much is the franchise fee?

 
The franchise fee for your own exclusive region is £12,995.
 

Are there any ongoing financial commitments?

 
The only additional financial commitment is an ongoing service charge of 10% of revenue.  The service charge is not payable in your first year of trading, in year 2 it is paid monthly in arrears e.g. if you generated £5,000 of revenue in January your service charge of £500 would be due on the 1st Feb.
The service charge helps pay for the following; ongoing support and guidance from the Invisible Assistant, online advertising, admin support (client billing and credit control) and the costs associated for providing you with your own dedicated e-mail address and page on our website, which promotes you and the services you offer.
 

What do I get for the franchise fee?

 
The following key items are provided as standard for each franchise:

Exclusive Region

You get your own exclusive region, to help make your franchise a success our regions are county based e.g. Hampshire, Dorset etc.  Giving you a large potential client base to work with.

Laptop & Software

We provide you with a brand new business quality laptop and all the software you need to run your franchise e.g. MS Office 365, BrightPay and Zoom etc.

£500 Google Ad Credit

We will work with you to create a Google Ad campaign to help you attract new clients. We will also provide you with £500 to fund that campaign.

Admin Support

To help you focus on running and growing your business our admin team will help take the pressure off by undertaking a variety of tasks, these include; client billing, credit control, creating/updating your webpage etc.

Initial Training

We provide you with initial training to get you up and running, the training includes the following key topics:

  • How to attract and maintain clients.

  • How to price proposals for prospective clients.

  • Reviewing each of the revenue opportunities for your business.

  • Creating a business plan that outlines what services you will provide both now and in the future.

  • How to undertake the work for each of the services we provide. 

  • Understanding the ongoing support available to operate and grow your business.

The training is undertaken at our corporate office in Southampton, Hampshire.  Training takes approximately 4-5 days.

£500 Bark Credit

Bark is a fantastic website to help connect you with new clients. The invisible Assistant has used Bark successfully over a number of years. We will provide you with support to start using Bark and provide you with a £500 credit to get you started.

Client Reviews

We are rated 5* with both Google and Bark, these ratings help attract clients and give you credibility right from the start.

Ongoing Support

One of the directors of The Invisible Assistant will be appointed to provide you with on-going support and to share their tips on how they've grown The Invisible Assistant to date.  They will be available by phone or e-mail, face to face meetings can also be arranged if required.  

E-Mail & Webpage

You will be given your own e-mail address e.g. name@theinvisibleassistant.co.uk  

In addition, you will be given your own webpage that you can use to attract new clients and provide your contact information etc.

Marketing Material

You will be given your own business cards that can be give to contacts and prospective clients.  We also provide you with standard e-mail templates that can be used for a variety of tasks.

 

What sets The Invisible Assistant apart from other franchise operators?

 
We are experts in payroll.  Our certified payroll professionals are available to provide advice and offer support. They will understand your requirements and implement payroll processes that are both efficient and effective.  Whether you have 1 employee or 500+ we are here to help.

Our payroll solutions help deliver the following key benefits:
 

How big are the franchise areas?

 
Our franchise areas are based on Counties e.g. Hampshire, Dorset, Kent etc.  We believe this gives you the best opportunity to establish and grow your business as it offers a large number of potential clients across a wide variety of industries.
 
Given that the work you do is undertaken remotely there will only be a small amount of travel that is required e.g. attending networking events and occasional client meetings etc.
 

How does The Invisible Assistant attract new clients?

 
We are experts in payroll.  Our certified payroll professionals are available to provide advice and offer support. They will understand your requirements and implement payroll processes that are both efficient and effective.  Whether you have 1 employee or 500+ we are here to help.

Our payroll solutions help deliver the following key benefits:
 

What benefits does The Invisible Assistant bring to its clients?

 
We are experts in payroll.  Our certified payroll professionals are available to provide advice and offer support. They will understand your requirements and implement payroll processes that are both efficient and effective.  Whether you have 1 employee or 500+ we are here to help.

Our payroll solutions help deliver the following key benefits:
 

How do I earn revenue?

 
Revenue from clients
Commission from IA
Introduce a new franchise operator
 

What do our clients say about us?

Highly Knowledgable

"From the first call with Claire it was clear that I was dealing with a highly knowledgeable and professional person.  I had no hesitation for The Invisible Assistant to provide our bookkeeping service.  I can highly recommend them to any business."

 

The Invisible Assistant Ltd

2 Venture Road

Southampton Science Park

Chilworth

SO16 7NP

Telephone:

+44 (0)2380 972160

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